D. Hotel Suites & Spa

My family booked this location for a less than happy occasion. We were burying my father. My mom wanted a venue for his celebration of life where those of us traveling from some distance would have a convenient place to stay and gather together. This hotel was that, and so much more. Our entire family was able to be together, which would have been enough, but the staff? Words can't accurately describe how incredible everyone was. They were so kind and attentive to the needs of every single family member. Rose, Noah, and several others whose names I can't remember really went above and beyond for us. Every single staff member we interacted with was exceptional from front desk, to housekeeping, to restaurant. I've stayed in a lot of hotels, and the actual property is pretty. The rooms were clean, and the outdoor space highlighted New England autumn beautifully, but it was truly the staff that made this place stand out as exceptional. Huge thank you to every member of the team! You made my mom cry happy tears more times than I could count, and turned this unhappy occasion into something I can remember with a smile.

I’ve stayed at D. Hotel Suites & Spa several times and have never been disappointed. The staff is friendly, the rooms are clean, the beds are super comfortable, and it’s quiet. There are little touches — like bottled water when you check in, and To Go dinners when the on-site restaurant it closed. (There’s also an on-site spa.) Don’t miss the complimentary breakfast, which is always tasty and often features unexpected offerings like fresh guacamole and tabouleh salad. (It’s the friendliest breakfast room I’ve ever encountered.) Definitely my go-to place to stay when I’m in the area!

We stayed for 1 night. The restaurant was closed till Wednesday which seemed odd. The pool is very small and was over chlorinated. It took 3 showers to get the smell off my skin. Our room smelled like wet dog. There was nothing around to do so we checked out and went to the Sheraton Downtown Springfield. The room was so much nicer, they had 2 restaurants with a bar. The pool was a nice size and many attractions in walking distance. Oh it was $40 cheaper a night. Won't stay in Holyoke again.

The hotel was beautiful! The staff is very friendly & helpful. The rooms are very comfortable & have good amenities. There is a fabulous pool & hot tub. The restaurant is very fancy & somewhat reasonably priced. The spa has average pricing for the services. The price of our stay was extremely reasonable. We will definitely choose to stay here again anytime we are in the area.

LOVE staying at The D. Hotel Suites & Spa when I'm in town visiting my daughter at Mount Holyoke College. Cozy and quaint atmosphere w/the fireplace in the front entrance. I've always had a wonderful experience w/the staff, and the breakfast is better than most hotels. Still have yet to try to restaurant attached (it's closed Sun/Mon), but the front desk does have complimentary meals available for VIP level guests.